"Our company has moved from a purely customer-focused business, to a human-needs-focused business."
—Bumshik Hong, VP of Strategic Business Planning, SK Telecom
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"We were an execution company; everything was about speed; we were able to do everything in 2 months. You were not allowed one minute of downtime from a network connection.
Now we need to be more open, to hire people with emotional aspects who can empathize with people."
Posted by: Becky Bermont | May 17, 2007 at 10:00 AM
The number of my ideas increased by 300% by listening to this talk.
Posted by: Becky Bermont | May 17, 2007 at 10:11 AM